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I am a coach first which means that I care about your feelings, how you deal with life's most difficult times, and most certainly your healing. I have created journals and books which help you discover what and why you may face certain trials, tribulations, and circumstances in your life. The Discovery books will help you become aware of things you may not have thought about. All of my books require you to do self-work, self-examination, and it will help you open up, become vulnerable with yourself. The Journaling books do the same as the discovery books but allow you to write directly in the books. 

These books aren't only for the broken, bruised, or damaged person, but the person who just wants to know themselves a little better. It's also about preparation for what you or someone you know may face in the future.  They are great gifts.

1. Returns - No Refunds/Exchanges: We do not accept returns or exchanges unless the item you purchased is defective. If the items are purchased from the store, a gift receipt will be included for you. If you receive a defective item, please contact us at coachinghelp@coachingbtw.com, all attempts will be made for total customer satisfaction.

 

2. Delivery Time An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Unless there are exceptional circumstances, we make every effort to fulfill your order within [15] business days of the date of your order. Business day means Monday to Friday, except holidays. Please note we do not ship on [Sundays]. The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

 

3. Delivery Instructions - Specifications need to be provided in your email.

 

4. Shipping Costs Shipping costs are based on the weight of your order and the delivery method. Sales tax is charged according to the province or territory to which the item is shipped.

 

5. Damaged Items in Transport If there is any damage to the packaging on delivery, contact us immediately.

All purchases through our website are subject to product availability. We may, in our sole discretion, limit or cancel the quantities offered on our website or limit the sales of our products or services to any person, household, geographic region or jurisdiction. Prices for our products are subject to change, without notice. Unless otherwise indicated, prices displayed on our website are quoted in US dollars. We reserve the right, in our sole discretion, to refuse orders, including without limitation, orders that appear to be placed by distributors or resellers. If we believe that you have made a false or fraudulent order, we will be entitled to cancel the order and inform the relevant authorities. We do not guarantee the accuracy of the color or design of the products on our website. 

When you are ready to order the Books, Journals, and/or basket, When ordering a basket (coming soon) email booking@coachingbtw.com subject "Basket". Please print the basket request PDF below and scan it back to us so we can begin to create your basket. (Baskets not yet available yet).